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Wednesday - Sep 24, 2025  |  1:00pm - Jakarta Time
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Zoom Live Webinar
Modern ITSM for Indonesia: 
How Jira Service Management Empowers Teams and Customers 
Alfian Phanoto
Solutions Support Manager
Progrez
Ilze Leite-Apine
eazyBI customer support and marketing

In today's fast-paced digital landscape, efficient IT Service Management (ITSM) is crucial for business success. This session will delve into how Jira Service Management can revolutionize your ITSM practices in Indonesia.

Our distinguished speakers, Alfian Phanoto, Solutions Support Manager at Progrez, and Ilze Leite-Apine, who focuses on customer support and marketing at eazyBI, will share valuable strategies and practical insights on leveraging Jira Service Management to:

  • Streamline IT support processes

  • Enhance team collaboration and productivity

  • Improve customer satisfaction

  • Adapt to the evolving needs of Indonesian businesses

This event is proudly presented by Progrez, a leading solutions provider dedicated to helping businesses optimize their operations, in collaboration with the Atlassian Community.

Don't miss this opportunity to learn how to modernize your ITSM practices with expert insights and practical applications.

Register now to secure your spot!

Special Giveaway: Selected 5 Attendees Get E-Vouchers !

Whether you're looking to optimize your existing ITSM framework or implement a new, modern solution, this webinar offers actionable advice and real-world applications.

Don't miss this opportunity to empower your teams and elevate your customer experience with the capabilities of JSM.

Enter your company email

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